Employment Focused Counselling

Pure Insights is a leading industry specific employment focused counselling organisation with 22 years of experience in delivering counselling programs enabling jobseekers with mental health barriers to move closer to employment, engage with their work coaches, feel more confident about increasing their job readiness and sustain employment outcomes. 

Since 2002 Pure Insights has supported over 100,000.00 jobseekers with complex mental health barriers to employment, improve their wellbeing, increase their job readiness and  increase their ability to engage with their work coaches and advisors.  

We currently deliver services across WorkForce Australia , DES, Transition To Work and Parents Next.  We also support with specialised streams such as Indigenous contracts, CALD and Refugee and EX Offender Contracts.  

Our clinical evidence-based employment focused 7-week program ,provides participants with essential tools and strategies for success. Our program is developed with evidence based psychometric assessments focused on wellbeing and employability. We track these metrics amongst other focused progress impacts , so that we can  report to our provider partners the impact and outcome measures along with with success stories , themes and trends per case load.  With over 22 years of experience in the sector, we proudly lead in offering additional support in employment services. 

We specialise in helping individuals facing various challenges, including limited vocational skills, anxiety, relationship issues, financial problems, depression, grief and loss, legal issues, trauma, complex mental health and injury-related concerns, substance abuse, gambling and other addictions, communication difficulties, coping with change, and culturally safe barrier-breaking.  

Our services also include : 

  • Work Development Orders (WDO),  
  • National Disability Insurance Scheme (NDIS) Therapeutic support counselling. 
  • Employment focused Multilanguage service, 
  •  Lived Experience Wellbeing and Mentoring support ,  
  • Refugee Support  
  • Inwork Support.

Through building a trusting relationship with these participants, we were able to achieve excellent attendance rates of 80%+ which in turn facilitated a bridge to their work coaches to increase their engagement.  

Our programs are evidence based and  have  proven direct positive impact  on participants mental  health and job readiness, shown in the below achieved outcomes: 

  • 97% progress against employment action plans 
  • Between 10% and 45% into employment within 7 weeks 
  • 97% clients satisfied with counselling support 
  • 87% clients feel more resilient for the future 

Programs tailored to industry contractual requirements 

  •  Employment-focused counsellors who understand the contracts and process
  •  Programs designed to enhance the vocational capability of Jobseekers
  •  Short-term evidence based, solution focused, case-specific clinical intervention support
  •  Strong Job Placement conversion rate during our programs
  •  Extended 1-2-1 drug and alcohol, Refugee and Youth support that complements specialist  interventions
  •  Supporting documents for; Upstream; DSP referral;
  •  Quality online counselling for maximum engagement and regional areas
  •  Tailored on-the-job support, typically for the critical first weeks in work
  •  Tailored bespoke group programs based on participant and caseload needs.

We're here to help!

Please contact us via the below form if you would like to hear more about our programs, have questions about our services or would like to explore partnership opportunities.

Contact Us

What our clients say

“I found myself at peace when I talked with you, you are a very empathetic person and kind-hearted. Thank you for your understanding and support during this difficult period.”

Participant Testimonial to Counsellor

“Pure Insights helped me tremendously through a very tough time in my life. I felt lost before I found Pure Insights, they listened to everything I had to say and there was no judgement and offered help and strategies to deal with what I was going through so thank you to my counsellor at Pure Insights for helping me and people on a daily basis can't recommend you enough. ”

Participant Testimonial

“Introducing our client to Pure Insights was the best thing we ever did. ​Our participant is now seeking a new life style and working on her drug abuse she has been in for years. ​She is now doing rehab which she has failed with in the past. With the help from the Pure Insights mentor, she has re- connected with her daughter and close family . ​Which is a huge stepping stone. Even though our client might not be Job ready right at this moment, with the help from Pure Insights, I can see she is working towards this . ​I have loved watching the mentor interact with our job seeker watching her building her trust and rebuild her life - starting with the core issues.”

Employment Provider

“My Pure Insights Counsellor has been more than just a listening ear, he expressed his honest, professional advice and appreciated me for my efforts. It was a privilege to have such support in challenging times. I was able to recognise my strengths while tapping into my potential. I'm glad I reached out and grateful to have received such excellent quality counselling. ”

Participant Feedback

“I wanted to share a GOOD NEWS STORY, today from one of our participants, who has only had 3 sessions with Pure Insights, He was having trouble connecting with anyone in the office, his meetings with us, he would come not showered, shaved or changed his clothes. After working with Pure Insights at only 3 face to face sessions, the participant came to his 4th session, with a shaved clean beard, change of clothes as well as shower, and even sprayed perfume. The whole office was so proud of him and he was also so proud of himself.”

Provider Partner Feedback

“A special thanks to Pure Insights and my Employment Partner, I just went through the hardest times of my life and yet I have employment, I have support through the counselling and now I am on my path to getting my life back in my control. I cannot thank my employment consultant and counsellor at Pure Insights enough. I will always be happy knowing there’s still kind people in this world.”

Participant Feedback

“Throughout the 6 months I have been with the employment provider, our participant was hesitant to start any form of counselling, did not show up for appointments often, struggled with communication etc. We encouraged him to see Pure Insights and for the first time, he started to proactively show up to his appointments, including a second session with one of the Pure Insights Mentors, and since these sessions he seems more uplifted. We are looking forward to seeing what his future holds and cannot thank Pure Insights ,enough for their continuous support with our participants.”

Employment Consultant