1300 796 640 Careers

Refugee Community Support

At Pure Insights, we understand the unique challenges faced by refugees as they adapt to new environments and experiences. Our dedicated clinical support team is here to create a safe and welcoming space for individuals and families seeking refuge.

Many refugees encounter traumatic experiences that can impact their confidence, motivation, and ability to integrate into society. Our long-term holistic trauma informed  programs focus on gradually building trust and connection, essential for addressing these sensitivities.

These extended programs provide valuable opportunities to develop critical skills, such as language proficiency and cultural understanding, while offering personalised support tailored to each individual’s needs. This coordinated approach addresses complex challenges and facilitates collaboration with various sectors and organisations.

Ultimately, we empower clients to overcome barriers, fostering resilience and self-efficacy, which enhances their chances for successful integration into the workforce and community.

Why Tailored Refugee Support Matters

The journey of a refugee often involves trauma, loss, and significant adjustment challenges. Our community support program aims to:

  • Provide Emotional Support: Refugees may face feelings of anxiety, depression, and isolation. Our compassionate clinical team are trained to listen and offer tailored support.
  • Facilitate Healing: We assist individuals in processing traumatic experiences, developing coping strategies, and finding resilience in their new lives.
  • Aid in Adjustment: Adjusting to a new country involves significant changes. Our sessions focus on building life skills, cultural integration, and community connections.
  • Offer Resources and Guidance: We connect clients with essential services, including housing, employment, and legal assistance, easing their transition into a new life. Our Multilingual Service ensures that language needs are aligned with support services.

Our Approach

Our community support services are personalised and flexible, accommodating the diverse needs of refugees. We provide:

  • Individual Support: Whether through one-on-one clinical support or crisis support, we help refugees cope with trauma and work towards sustainable outcomes .
  • Multilingual Services: To better serve our community, we offer clinical trauma informed interventions in multiple languages, ensuring effective communication and understanding.
  • Culturally Sensitive Care: Our support team is attuned to the cultural contexts of refugees, providing assistance that respects and acknowledges individual backgrounds.
  • Community Integration: We prioritise connections with local communities, support groups, and cultural organisations to foster social ties, reduce isolation, and enhance  strong community outcomes and employment opportunities.

Our community support for refugees empowers individuals to reclaim agency over their lives while providing the tools and resources necessary for a successful transition.

Take the First Step Towards Healing

If you or someone you know could benefit from our refugee support services, we encourage you to reach out at info@pureinsights.com.au or call 1300 796 640.

At Pure Insights, we are dedicated to walking alongside you on your journey to healing and integration.

We're here to help!

Please contact us via the below form if you would like to hear more about our programs, have questions about our services or would like to explore partnership opportunities.

Contact Us

What our clients say

“I found myself at peace when I talked with you, you are a very empathetic person and kind-hearted. Thank you for your understanding and support during this difficult period.”

Participant Testimonial to Counsellor

“Pure Insights helped me tremendously through a very tough time in my life. I felt lost before I found Pure Insights, they listened to everything I had to say and there was no judgement and offered help and strategies to deal with what I was going through so thank you to my counsellor at Pure Insights for helping me and people on a daily basis can't recommend you enough. ”

Participant Testimonial

“Introducing our client to Pure Insights was the best thing we ever did. ​Our participant is now seeking a new life style and working on her drug abuse she has been in for years. ​She is now doing rehab which she has failed with in the past. With the help from the Pure Insights mentor, she has re- connected with her daughter and close family . ​Which is a huge stepping stone. Even though our client might not be Job ready right at this moment, with the help from Pure Insights, I can see she is working towards this . ​I have loved watching the mentor interact with our job seeker watching her building her trust and rebuild her life - starting with the core issues.”

Employment Provider

“My Pure Insights Counsellor has been more than just a listening ear, he expressed his honest, professional advice and appreciated me for my efforts. It was a privilege to have such support in challenging times. I was able to recognise my strengths while tapping into my potential. I'm glad I reached out and grateful to have received such excellent quality counselling. ”

Participant Feedback

“I wanted to share a GOOD NEWS STORY, today from one of our participants, who has only had 3 sessions with Pure Insights, He was having trouble connecting with anyone in the office, his meetings with us, he would come not showered, shaved or changed his clothes. After working with Pure Insights at only 3 face to face sessions, the participant came to his 4th session, with a shaved clean beard, change of clothes as well as shower, and even sprayed perfume. The whole office was so proud of him and he was also so proud of himself.”

Provider Partner Feedback

“A special thanks to Pure Insights and my Employment Partner, I just went through the hardest times of my life and yet I have employment, I have support through the counselling and now I am on my path to getting my life back in my control. I cannot thank my employment consultant and counsellor at Pure Insights enough. I will always be happy knowing there’s still kind people in this world.”

Participant Feedback

“Throughout the 6 months I have been with the employment provider, our participant was hesitant to start any form of counselling, did not show up for appointments often, struggled with communication etc. We encouraged him to see Pure Insights and for the first time, he started to proactively show up to his appointments, including a second session with one of the Pure Insights Mentors, and since these sessions he seems more uplifted. We are looking forward to seeing what his future holds and cannot thank Pure Insights ,enough for their continuous support with our participants.”

Employment Consultant