Lived Experience Wellbeing and Mentoring Support

At Pure Insights, we understand the unique challenges faced by job seekers, especially those living with disabilities. This unique program offers personalised one-to-one and group support tailored to participant specific barriers and mindset, providing practical guidance and advocacy with one of our LIVED EXPERIENCE MENTORS. 

A Little Story:

Through our wonderful long-term working relationship with one of our provider partners, a manager identified something special in one of their participants. With this insight, identified a possible opportunity to connect the participant to Pure Insights to explore possible employment pathways.  

An authentic general connection with no agenda, sparked opportunity to explore the skills, lived experience, and motivation this participant presented with. Magic was created from this point. The creation of the Pure Insights “Lived Experience Mentoring and Wellbeing” Program was founded. 

This participant was a previous participant of the DES program through one of our partner provider and now a valued and amazing team member of Pure Insights. This proves, through genuine care, true partnership and connection, we can positively impact lives and reach more people.  

We created a pilot model of day servicing at one of our provider sites and the amazing team there and onboarded the Lived Experience Program. The model incorporates a blend on one-to-one intensive servicing to tailored group delivery. Focusing specifically on the practical needs and barriers that are keeping participants stuck and or disengaged.  

The participants have connected positively to the program. Practical, logical and hands on, with a connection to a mentor that has been in their shoes and has navigated through the trials and tribulations successfully into employment.  

The program has been extremely successful with many participants supported through one-to-one interventions and support and tailored group programs based on the site caseload cohort trends and needs. The program also integrates our team into the provider team for holistic wrap around support. 

An example of a great outcome for one participant in this program: 

The participant was struggling with anxiety and a new ADHD diagnosis.  

This was interfering with her employment and social life. I booked her in with the Pure Insights Lived Experience Mentor and she felt a positive change after the first appointment, she is now 6 months into a caring role that she has been able to maintain.  

Employment Partner Feedback 

If you would like more information please email info@pureinsights.com.au or call our office and one of our team members will be able to assist you. 

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Please contact us via the below form if you would like to hear more about our programs, have questions about our services or would like to explore partnership opportunities.

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What our clients say

“I found myself at peace when I talked with you, you are a very empathetic person and kind-hearted. Thank you for your understanding and support during this difficult period.”

Participant Testimonial to Counsellor

“Pure Insights helped me tremendously through a very tough time in my life. I felt lost before I found Pure Insights, they listened to everything I had to say and there was no judgement and offered help and strategies to deal with what I was going through so thank you to my counsellor at Pure Insights for helping me and people on a daily basis can't recommend you enough. ”

Participant Testimonial

“Introducing our client to Pure Insights was the best thing we ever did. ​Our participant is now seeking a new life style and working on her drug abuse she has been in for years. ​She is now doing rehab which she has failed with in the past. With the help from the Pure Insights mentor, she has re- connected with her daughter and close family . ​Which is a huge stepping stone. Even though our client might not be Job ready right at this moment, with the help from Pure Insights, I can see she is working towards this . ​I have loved watching the mentor interact with our job seeker watching her building her trust and rebuild her life - starting with the core issues.”

Employment Provider

“My Pure Insights Counsellor has been more than just a listening ear, he expressed his honest, professional advice and appreciated me for my efforts. It was a privilege to have such support in challenging times. I was able to recognise my strengths while tapping into my potential. I'm glad I reached out and grateful to have received such excellent quality counselling. ”

Participant Feedback

“I wanted to share a GOOD NEWS STORY, today from one of our participants, who has only had 3 sessions with Pure Insights, He was having trouble connecting with anyone in the office, his meetings with us, he would come not showered, shaved or changed his clothes. After working with Pure Insights at only 3 face to face sessions, the participant came to his 4th session, with a shaved clean beard, change of clothes as well as shower, and even sprayed perfume. The whole office was so proud of him and he was also so proud of himself.”

Provider Partner Feedback

“A special thanks to Pure Insights and my Employment Partner, I just went through the hardest times of my life and yet I have employment, I have support through the counselling and now I am on my path to getting my life back in my control. I cannot thank my employment consultant and counsellor at Pure Insights enough. I will always be happy knowing there’s still kind people in this world.”

Participant Feedback

“Throughout the 6 months I have been with the employment provider, our participant was hesitant to start any form of counselling, did not show up for appointments often, struggled with communication etc. We encouraged him to see Pure Insights and for the first time, he started to proactively show up to his appointments, including a second session with one of the Pure Insights Mentors, and since these sessions he seems more uplifted. We are looking forward to seeing what his future holds and cannot thank Pure Insights ,enough for their continuous support with our participants.”

Employment Consultant